Terms of Service

TERMS AND CONDITIONS

These terms and conditions (the "Terms and Conditions") govern the use of www.easyhomecleaning.com (the "Site"). This Site is owned and operated by Easy Home Cleaning. This Site is a online bookings for cleaning services.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Easy Home Cleaning and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

User Contributions

Users may post the following information on our Site:

- Photos;

- Videos; and

- Public comments.

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Services

These Terms and Conditions govern the sale of services available on our Site.

The following services are available on our Site:

- 1 Time Home Cleaning Services; and

- Reoccurring Home Cleaning Services.

The services will be paid for in full upon the completion of the service.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

User Goods and Services

Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.

Subscriptions

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: We don't charge any cancellation fees or rescheduling fees as long as we have a 24 business hour notice Monday - Friday 7am - 11pm est. Call 813-541-7720 to cancel your services if need be.

Payments

We accept the following payment methods on our Site:

- Credit Card;

- Debit; and

- Direct Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to

cancel or reverse your transaction.

Refunds

Refunds for Services

We provide refunds for services sold on our Site as follows:

- We offer NO REFUNDS once the service is completed.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Easy Home Cleaning and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Easy Home Cleaning and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Florida.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a

notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

813-541-7720

7901 4th St N STE 300 St Petersburg, FL 33702

Email [email protected]

You can also contact us through the feedback form available on our Site.

Frequently asked questions

What are your rates for residential cleaning services?

Our rates vary depending on the size and condition of the home, as well as the specific services requested. We offer free estimates and are happy to provide a customized quote based on your needs.

What is included in your maid service?

Our Maid Service Includes:

Standard Cleaning:

Dusting all surfaces and furniture

Vacuuming and mopping all floors

Kitchen: clean countertops, appliances (exterior), sink, and floors

Bathrooms: scrub and disinfect toilets, showers, tubs, sinks, mirrors, and floors

Bedrooms: dust, vacuum, and make beds

Empty trash and replace liners throughout

Wipe down light switches, door handles, and baseboards

We Provide: All cleaning supplies and equipment (eco-friendly options available)

Customize Your Service: Add-ons available for interior windows, oven/refrigerator deep cleaning, laundry, and more.

Every home is different—let us know your priorities and we'll tailor the service to your needs!

What is a deep cleaning service?

A deep cleaning service is a thorough, detailed cleaning that goes far beyond regular housekeeping.

It focuses on:

Scrubbing hard-to-reach areas (behind appliances, inside cabinets, baseboards, vents, etc.)

Removing built-up dirt, grease, grime, and stains

Sanitizing high-touch surfaces

Cleaning areas that are usually skipped in standard cleaning

It's typically done for move-ins/outs, seasonal deep cleans, post-construction, or when a home needs a full reset. It takes longer and costs more than a regular clean

How often should I schedule home cleaning services?

Regular cleaning services (standard maintenance): Most people schedule bi-weekly (every 2 weeks) — it's the sweet spot for keeping your home consistently clean without high costs. Weekly: Best if you have kids, pets, or entertain often. Monthly: Good for smaller, low-traffic homes or tighter budgets.

Deep cleaning services: Schedule every 3–6 months (or 2–4 times a year), or seasonally. More often (every 1–3 months) if you have pets, kids, or high traffic.

It depends on your lifestyle, home size, and how messy things get — start with bi-weekly regular cleans and add a deep clean a few times a year for best results.